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| Order
entry
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... is not just a routine
The sales representative collecting orders, has to increase
orders and ensure the customer satisfaction. A professional
relationship with the customer also improves the reputation of a
distributor/producer, and that is a long-term impact. This means
that it is vital that the representative is equipped with the
right tools that ensure accurate and up-to-date information,
decision support and facilitate easier and faster work.
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Two-way communication |
 It
is essential that your product range is both varied and
deliverable. Sometimes it is necessary to check warehouse stock
from the field (product reservation by the customer); and
sometimes certain products will need to sold quickly. In this
case, all the sales representatives in the field should be
notified about special offers (buy 5, get 6), that will increase
sales. Sales representatives need a system, enabling two-way
communication.
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Turning data into useful information
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Raw data, transformed into useful information, can be very
valuable for the staff on the field. This means it is important
that representatives have access to this information. Mobile
Sales System can track the history of orders, recommend the next
order or remind about an important event.
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Making the best use of all the possibilities advanced IT can
offer |
 Advanced
information technology is based around mobility, capacity and
speed - three key factors in the process of collecting orders.
It is important to have the right data at the right place & time,
which can be obtained using mobile terminals with different
wireless technologies (GPRS, WLAN, Bluetooth,...). It is
essential to have all the information in the palm of your hand!
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