Optimizing working time to increase productivity

About  LC WAIKIKI

LC WAIKIKI is a successful company with more than 1,300 stores in 59 countries and over 55,000 employees. Spica's Time&Space solution has enabled them to increase productivity by accurately tracking employees’ working time and absences. 

By creating optimal work schedules, they have significantly improved employee efficiency, leading to reduced operating costs.

Founded in France in 1985, LC Waikiki underwent a transformation in 1997 when the company rebranded as a Turkish brand under LC Waikiki Mağazacılık Hizmetleri Ticaret A.Ş.

LC Waikiki’s mission is clear: "Everyone deserves to dress well." Over the past 20 years, the company has experienced consistent growth in both regional and international markets. As a leader in the ready-to-wear industry, LC Waikiki operates more than 1,300 stores in 59 countries with over 55,000 employees. In Europe, it ranks as the 6th best-performing retail brand in its sector. 

Spica's solution in three countries

Productivity is measured by dividing the number of items sold by the number of hours worked. 

"This is why it's crucial to accurately track employees' working hours and absences, which is exactly what the Time&Space system enables us to do," says Nevena Kuzmanović, Chief Payroll and Personnel Officer at LC Waikiki.

The company is continuously focused on increasing productivity and reducing costs. As part of this effort, they decided to implement the Time&Space time and attendance tracking system to streamline the recording and payroll process.

After a detailed setup and adaptation to the market needs in each country where Time&Space was implemented—Serbia, Bosnia and Herzegovina, and Croatia—the training of store managers was conducted.

The implementation of Time&Space has enabled more transparent management of working time records, better insight into the reallocation of working hours on a six-month basis, and a clearer overview of employee absences.

Store managers use the Web TS Manager to plan their employees' work. A major advantage of the Time&Space system is that managers can adjust work plans and create additional shifts if needed.

A large number of exceptions

LC Waikiki highlights the fast-paced nature of its work environment, which demands a high degree of flexibility in scheduling with numerous work shifts. Spica's Time&Space solution makes this possible.

During our conversation, store managers highlighted the significant advantages of Time&Space, particularly in providing a clear overview of when employees started and finished work, as well as generating monthly reports on hours worked. The PIF module is used to prepare payroll, extracting complete employee data by salary category to facilitate salary reviews and payroll processing.

Nevena Kuzmanović underscores the importance of synchronizing the ERP system with Time&Space, as this results in significant time savings by automating the process.

Results

• Improved employee efficiency
• Reduced operating costs
• Simplified overview and payroll processing
• Time savings
• Transparent working time records
• Better insight into the reallocation of working hours